Being committed every day for our customers, tomorrow’s networks and our environment. Since its creation Telenco has conveyed values of respect and support to meet the social, ethical and environmental challenges in France and around the world. By committing itself daily, the company acts for each player at the local scale but also in the different countries in which the Group is established.
Fundamental values embedded for more than twenty years
Our offer is evolving but we remain true to our values. They reflect our history and embody Telenco’s culture on a daily basis through our actions, our choices and all of our employees. These values shape our professional approach and enable us to maintain relationships of trust with our various stakeholders in each country where we are located. Professionalism, Innovation, Solidarity, Sharing, Responsibility: discover Telenco’s values.
Customer satisfaction at the heart of our approach
The Group monitors its service quality (delivery times, order errors, transport damage, …) on a daily basis in order to implement genuine solutions to improve our services. This is why Telenco has created different quality processes to meet customer requirements. By offering attractive products that meet the European standard specifications, we achieve our first mission: customer satisfaction.
Committing for the future
Realizing the scope of today’s environmental challenges is a first step. The Telenco Group has already begun acting. To limit its ecological footprint, both internally with its employees and externally with the various stakeholders, every action counts. Telenco wants to impact the telecom market by changing its production and usage methods. Responsibility, Commitment and Innovation are the key factors in Telenco’s approach to the environment.
A true CSR commitment
Innovation would not be possible without motivated employees who are daily challenged and encouraged to move forward. Faced with the many challenges of today’s world, Telenco keeps expanding by offering high-performance solutions in two areas: sustainable development and inclusion. Rewarded several years ago with the EcoVadis certification for two of its subsidiaries, the Group continues to invest in meeting and anticipating the objectives of today and tomorrow.
Supporting and conveying strong human values
Acting for the territories means supporting the dynamism of cities and the countryside carried by different actors. At Telenco, we value civic initiatives, particularly in the field of sport. Sponsorship allows the company to convey and support the principles of living together with associations: respect, tolerance, but also sharing and caring.
Responsibility and trust: Telenco's ethical code
Telenco Group’s growth is the result of the trust given to all its employees and stakeholders. Every ethical issue is handled in a way that preserves each person and the environment around us. By adopting a strict ethical code, Telenco sets the rules and follows them closely.